Chris, while the lack of difference in price between the individual components and the kit also does not make sense to me, you need to consider the following:
- It could quite easily be confusion i.t.o. your communication with AAO / Gene
- He does not know your level of rod-building experience (as Mario stated)
- IMHO getting the correct info clearly & quickly is much more important to me than "Dear" and "Thank you". Remember that these guys are dealing with significantly more customers and volume that the local guys. What you experienced as "abrubtness" may just be a case of efficiency over niceties ?
- I have dealth with Gene on several occasions and the service has consistently been
excelent, quite often with extras thrown into the bag for free as mentioned before.
PS If you want serious information overload when it comes to rodbuilding components, try browsing the
www.mudhole.com (Mudhole Custom Tackle, Inc) site for an hour or so
Bookmarks