"All the tips or magical insights in the world can't replace devotion, dedication, commitment, and gumption - and there is not secret in that" - Glenn Brackett
Phone customs head office in Pta (012 422 4000). Give them the waybill no and ask where the tip is and what the problem is. They should also be able to tell you if there is a duty on the item. Normally not a duty on sports goods.
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