Simms Freestone Boots

[jock0]

It is Frontier that have not given me any feedback!

Unacceptable! The guys from Fronteir were very quick to register on the forum when a few eyebrows were raised on the handling of trout in the Lago Rod. DVD's

Why not consider sending them a link to this thread?

[Umhlangarox]

Unacceptable! The guys from Fronteir were very quick to register on the forum when a few eyebrows were raised on the handling of trout in the Lago Rod. DVD's

Why not consider sending them a link to this thread?

I think i will do just that, maybe it will get them to act a bit swifter!

[shector]

It is Frontier that have not given me any feedback!

WTF! And they are supoosed to be SA #1 fly tackle dealer? I'm sorry, unacceptable

Simms are definatly a premium product supplier, and have the reputation to match. As said previously, the boots at the middle and upper end of their range, are not giving problems. It just seems that this model is a dog.
......these boots are the bottom of their range.

Eventhough the Freestones are bottom of the range it doesn't mean that they should be inferior quality, especially if Simms is a superior brand!

[Ryan]

I was due for a new pair of wading boots recently and the only reason I didnt go for the freestones was due to previous comments I had read on this forum. Thankfully I headed the warnings...

Personally I think there are far too many people skirting the actual issue in this thread! Sometimes you need to call a spade a spade and judging by all the consumer reports these boots are not up to scratch. The product has a warranty, Kyle and Matt have raised an issue through the right channels and are being ignored. Local "brick and mortar" retailers and suppliers are constantly bleating about having to compete with the online stores, but yet this is the level of service we're subjected to? Customer Service is supposed to be one of their competitive advantages for goodness sake!

Kudo's to the retailer in the Cape for trying their best to help, but I'd be writing letters to as many fly fishing forums, publications, consumer protection sites as possible and copying the local and US Simms representatives in each and every one of them.

Exactly... That is definitely one of the reasons I try to buy local!!

[flybum]

I suppose now is a bad time to ask if anyone is interested in a SIMMS HEADWATER GORE-TEX WADER.
I got it at a steal ,but unfortunatily I ordered the wrong size.

At least its not the FREESTONE wader

[Ryan]

I was due for a new pair of wading boots recently and the only reason I didnt go for the freestones was due to previous comments I had read on this forum. Thankfully I headed the warnings...

Personally I think there are far too many people skirting the actual issue in this thread! Sometimes you need to call a spade a spade and judging by all the consumer reports these boots are not up to scratch. The product has a warranty, Kyle and Matt have raised an issue through the right channels and are being ignored. Local "brick and mortar" retailers and suppliers are constantly bleating about having to compete with the online stores, but yet this is the level of service we're subjected to? Customer Service is supposed to be one of their competitive advantages for goodness sake!

Kudo's to the retailer in the Cape for trying their best to help, but I'd be writing letters to as many fly fishing forums, publications, consumer protection sites as possible and copying the local and US Simms representatives in each and every one of them.

I suppose now is a bad time to ask if anyone is interested in a SIMMS HEADWATER GORE-TEX WADER.
I got it at a steal ,but unfortunatily I ordered the wrong size.

At least its not the FREESTONE wader

Ha ha... Flybum, try be me.. I bought the actual Simms Freestones Wading Boots on Sunday brand new off a chap on the forum! What do you know, a few days later this thread starts..... I haven't even used them yet..

[AquaBarbus]

Ha ha... Flybum, try be me.. I bought the actual Simms Freestones Wading Boots on Sunday brand new off a chap on the forum! What do you know, a few days later this thread starts..... I haven't even used them yet..

Dont and they could last forever.......

[Ryan]

Dont and they could last forever.......

Ha ha....!!

[damage]

In checking to see if this is a local problem I found these

http://www.outdoorreview.com/cat/fly...3_1394crx.aspx

Reviewed by: Mike (Unregistered User) , 50+ days a year , from Kalispell, Montana, USA

Price Paid: $0.00

Summary:
I love this boot in the new olive color. they're softer, lighter, and seem very durable (although I've only used them one season)

The older brown ones ripped on the toe after just one seasons use. Returned them to Simms and they sent me the new model no questions asked.

They've held up well, but I have yet to tax them hard.

Strengths:
Light, soft (no break-in needed), and very comfy!

Weaknesses:
Haven't found any yet

Customer Service:
Exceptional, as already stated.


http://www.flyfishingforum.com/flyta...ead.php?t=1756


My pair of Simms have had several delamination of felt issues. I got my first pair replaced after several years (for free). My second pair delaminated after a few seasons and I fixed them myself. I have since purchased another pair of Freestones (because of comfort), and hope the delamination issue has been corrected. My opinion only. Mark

looks like we getting the short end of the stick from Simms/Frontier so far
/d

[Herman Jooste]

In checking to see if this is a local problem I found these

http://www.outdoorreview.com/cat/fly...3_1394crx.aspx

Reviewed by: Mike (Unregistered User) , 50+ days a year , from Kalispell, Montana, USA

Price Paid: $0.00

Summary:
I love this boot in the new olive color. they're softer, lighter, and seem very durable (although I've only used them one season)

The older brown ones ripped on the toe after just one seasons use. Returned them to Simms and they sent me the new model no questions asked.

They've held up well, but I have yet to tax them hard.

Strengths:
Light, soft (no break-in needed), and very comfy!

Weaknesses:
Haven't found any yet

Customer Service:
Exceptional, as already stated.


http://www.flyfishingforum.com/flyta...ead.php?t=1756


My pair of Simms have had several delamination of felt issues. I got my first pair replaced after several years (for free). My second pair delaminated after a few seasons and I fixed them myself. I have since purchased another pair of Freestones (because of comfort), and hope the delamination issue has been corrected. My opinion only. Mark

looks like we getting the short end of the stick from Simms/Frontier so far
/d

Simply put. "Send the crap to Africa".